{"id":2108,"include_title":false,"title":"What Our Customers Have To Say!","caption":null,"full_width":true,"defined_width":1280,"layout_slider":{"columns":3,"autorotation":true,"enable_arrows":true,"autorotate_delay":5},"layout_grid":{"rows":2,"columns":3},"layout_list":{"total_to_show":10},"layout_masonry":{"columns":3,"total_to_show":10},"layout_floating_rotator":{"delay":5,"position":"right"},"review_style":{"show_date":true,"show_rating":true,"show_source":true,"show_author_name":true,"show_author_picture":true,"show_read_more_button":"true"},"appearance_review":{"gap":20,"font_size":14,"text_color":"#404040","title_color":"#404040","rating_color":"#FDCD07","border_radius":10,"background_color":"#F2F2F2","write_review_text_color":"#ffffff","write_review_background_color":"#4085f2"},"appearance_floating":null,"settings":{"font":{"href":"https:\/\/fonts.googleapis.com\/css2?family=Montserrat&family=Roboto:wght@300;400&display=swap","font_family":"'Montserrat', sans-serif;","backend_name":"Montserrat","frontend_label":"Montserrat"},"min_rating":4,"gate_review":true,"color_scheme":"light","enable_schema":true,"enable_external_links":false,"show_only_text_reviews":true,"open_links_in_new_window":true},"uuid":"c9b543db-6daf-4b1a-99f2-40b32c086230","business_id":11314,"created_at":"2025-02-14T01:56:34.000000Z","updated_at":"2025-06-30T17:08:45.000000Z","deleted_at":null,"show_review_header":true,"show_write_review":true,"layout_style":"masonry","gate_body_title":"How Was Your Experience?","gate_body_text":"Thanks for choosing us! Would you please take a moment to rate your experience? You feedback is highly appreciated, and your response will help us serve you even better in the future.","gate_good_label":"I had a good experience","gate_bad_label":"I had a bad experience","location_id":null,"agency_id":null,"old_widget_id":2232,"created_from_business":false,"schema":{"@context":"https:\/\/schema.org","@type":"AggregateRating","ratingValue":4.9,"reviewCount":151,"bestRating":5,"worstRating":1,"itemReviewed":{"@type":"Organization","name":"OMG! I'm Driving","url":"http:\/\/www.omgimdriving.co.uk\/","telephone":"07753 547132","address":{"@type":"PostalAddress","streetAddress":"Clewley Rd, Burton upon Trent","addressRegion":"England","postalCode":"DE14 3JE","addressCountry":"GB"}}},"type":"masonry","widget_style":"masonry","reviews":{"current_page":2,"data":[{"id":977849,"author_link":"https:\/\/www.google.com\/maps\/contrib\/100211955618679806679?hl=en","author_title":"andrea charalambous","author_image":"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjV6Q2V56TwfDBVniktADrSB0VqVB35oSoH03pLxJ0b8kbsA13E=s120-c-rp-mo-br100","review_text":"Another first time pass for us with OMG driving! My youngest daughter has passed first time today with only 1 minor, Dave is a brilliant driving instructor very approachable and always willing to help and give advice! Both my girls have passed first time with him, can\u2019t recommend him enough!","review_link":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25Cb2NucEpaRFZuV25WbE5ucHVVRUZYV2tNeFJFRRAB!2m1!1s0x0:0x8ecf3e470e06f4e2!3m1!1s2@1:CAIQACodChtycF9oOnBocnpJZDVnWnVlNnpuUEFXWkMxREE%7C0dTovK0af9U%7C?hl=en","review_rating":5,"review_timestamp":"2026-01-29T12:13:09.000000Z","review_updated_timestamp":null,"name":null,"review_id":"Ci9DQUlRQUNvZENodHljRjlvT25Cb2NucEpaRFZuV25WbE5ucHVVRUZYV2tNeFJFRRAB","reply":null,"reply_updated":null,"needs_reply_updated":false,"location_id":null,"created_at":"2026-01-30T00:42:05.000000Z","updated_at":"2026-01-30T00:42:05.000000Z","visible":1,"is_sample":false,"business_id":11314,"days_ago":"4 months ago"},{"id":975971,"author_link":"https:\/\/www.google.com\/maps\/contrib\/106908149316073773062?hl=en","author_title":"Alice Davies","author_image":"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjURlDEa_CBiHV9DFuLRUn7yANIWqdnn2AnwiVdK2xuRm82WgdwU=s120-c-rp-mo-br100","review_text":"Had Steve as my instructor, he really helped me a lot with my nerves and just a really friendly guy. Passed first time. Would definitely recommend.","review_link":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkaVZVZE1kVkpqUm1KUVdrNVNNbTlLY0ZKU2NrRRAB!2m1!1s0x0:0x8ecf3e470e06f4e2!3m1!1s2@1:CAIQACodChtycF9oOjdiVUdMdVJjRmJQWk5SMm9KcFJSckE%7C0dSp9thK8XV%7C?hl=en","review_rating":5,"review_timestamp":"2026-01-26T11:40:41.000000Z","review_updated_timestamp":null,"name":null,"review_id":"Ci9DQUlRQUNvZENodHljRjlvT2pkaVZVZE1kVkpqUm1KUVdrNVNNbTlLY0ZKU2NrRRAB","reply":null,"reply_updated":null,"needs_reply_updated":false,"location_id":null,"created_at":"2026-01-27T00:45:56.000000Z","updated_at":"2026-01-27T00:45:56.000000Z","visible":1,"is_sample":false,"business_id":11314,"days_ago":"4 months ago"},{"id":969997,"author_link":"https:\/\/www.google.com\/maps\/contrib\/107110144143913817015?hl=en","author_title":"\u0418\u0440\u0438\u043d\u0430 \u042f\u043a\u043e\u0432\u0435\u043d\u043a\u043e","author_image":"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWli2Fs3h8epTRT3CHcQ7dtHgfUcoHhjN41ePaAOT7LhfHdVGxf6A=s120-c-rp-mo-br100","review_text":"Very recommended!!)))my driving instructor David ,was extremely supportive and very helpful from start to finish. He helped me to improve my driving ability beyond test ,gives clear, easy to follow instructions and very straight forward. He is also very patient and has a good sense of humour, Thank you so much for your help and support \ud83d\ude4f\ud83d\ude4f\ud83d\ude4f","review_link":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GdU1EUnRNbGs0WjJ3d2NEaFRNbU56VW1SR2JuYxAB!2m1!1s0x0:0x8ecf3e470e06f4e2!3m1!1s2@1:CAIQACodChtycF9oOnFuMDRtMlk4Z2wwcDhTMmNzUmRGbnc%7C0dOt6L-sT9y%7C?hl=en","review_rating":5,"review_timestamp":"2026-01-14T12:53:42.000000Z","review_updated_timestamp":null,"name":null,"review_id":"Ci9DQUlRQUNvZENodHljRjlvT25GdU1EUnRNbGs0WjJ3d2NEaFRNbU56VW1SR2JuYxAB","reply":null,"reply_updated":null,"needs_reply_updated":false,"location_id":null,"created_at":"2026-01-15T00:39:35.000000Z","updated_at":"2026-01-15T00:39:35.000000Z","visible":1,"is_sample":false,"business_id":11314,"days_ago":"4 months ago"},{"id":969998,"author_link":"https:\/\/www.google.com\/maps\/contrib\/105889027890974154323?hl=en","author_title":"Anja","author_image":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLGqFBpmMTcNK7usefNP94EtMtjXMzABZsrRHnpNB7DrdT2NA=s120-c-rp-mo-br100","review_text":"Really patient with nervous drivers, really recommend Dave!!","review_link":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkSmNHMXRTSE5STm5Od1JEWjFTMHRGVkZOT1JrRRAB!2m1!1s0x0:0x8ecf3e470e06f4e2!3m1!1s2@1:CAIQACodChtycF9oOkdJcG1tSHNRNnNwRDZ1S0tFVFNORkE%7C0dOqE_JfOLR%7C?hl=en","review_rating":5,"review_timestamp":"2026-01-14T09:37:41.000000Z","review_updated_timestamp":null,"name":null,"review_id":"Ci9DQUlRQUNvZENodHljRjlvT2tkSmNHMXRTSE5STm5Od1JEWjFTMHRGVkZOT1JrRRAB","reply":null,"reply_updated":null,"needs_reply_updated":false,"location_id":null,"created_at":"2026-01-15T00:39:35.000000Z","updated_at":"2026-01-15T00:39:35.000000Z","visible":1,"is_sample":false,"business_id":11314,"days_ago":"4 months ago"},{"id":959843,"author_link":"https:\/\/www.google.com\/maps\/contrib\/112721095081757659360?hl=en","author_title":"Preston Holloway","author_image":"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWqX8w7qH9yAsWD63N-Oe1qZxZ-XTgbz5C72mzj3iU07JRvjE__=s120-c-rp-mo-br100","review_text":"i started learning with somebody who was holding me back but changed to steve and passed first time with him, he pushed me all the way he was really positive and friendly and encouraged me all the way i would 100% recommend everyone to learn with him","review_link":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WSFRVaGtVR1Z6ZG5KSU5GQm1ZbmhFT0ZSalIyYxAB!2m1!1s0x0:0x8ecf3e470e06f4e2!3m1!1s2@1:CAIQACodChtycF9oOmVHTUhkUGVzdnJINFBmYnhEOFRjR2c%7C0dGJCfk2X2A%7C?hl=en","review_rating":5,"review_timestamp":"2025-12-19T12:22:03.000000Z","review_updated_timestamp":null,"name":null,"review_id":"Ci9DQUlRQUNvZENodHljRjlvT21WSFRVaGtVR1Z6ZG5KSU5GQm1ZbmhFT0ZSalIyYxAB","reply":null,"reply_updated":null,"needs_reply_updated":false,"location_id":null,"created_at":"2025-12-20T00:37:52.000000Z","updated_at":"2025-12-20T00:37:52.000000Z","visible":1,"is_sample":false,"business_id":11314,"days_ago":"5 months ago"},{"id":933187,"author_link":"https:\/\/www.google.com\/maps\/contrib\/112686429636471212951?hl=en","author_title":"Rachael Bowler","author_image":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJ98LMttusaBfCFB_g7Li-qpewxC30ZNGJDm8BcFtDj_WFQUA=s120-c-rp-mo-br100","review_text":"I passed my driving test, 1st time yesterday!\nI had the most amazing instructor, Steve!\nHe was so patient with me, being an older student, my confidence wasn\u2019t great, but he really made me believe in myself and that I am a very good and safe driver. I really don\u2019t think I\u2019d have passed without him.\nI\u2019m so very grateful to him and would 100% recommend him as your instructor.\nThanks Steve from the bottom of my heart, I\u2019m truly grateful to you and I\u2019ll miss seeing you every Saturday.","review_link":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxWVVtWnVSelJ4U0ROMWJuUlJNMlZ6VFVWNVJrRRAB!2m1!1s0x0:0x8ecf3e470e06f4e2!3m1!1s2@1:CAIQACodChtycF9oOi1YUmZuRzRxSDN1bnRRM2VzTUV5RkE%7C0cvcbyvCnqf%7C?hl=en","review_rating":5,"review_timestamp":"2025-10-14T17:35:58.000000Z","review_updated_timestamp":null,"name":null,"review_id":"Ci9DQUlRQUNvZENodHljRjlvT2kxWVVtWnVSelJ4U0ROMWJuUlJNMlZ6VFVWNVJrRRAB","reply":null,"reply_updated":null,"needs_reply_updated":false,"location_id":null,"created_at":"2025-10-15T00:36:22.000000Z","updated_at":"2025-10-15T00:36:22.000000Z","visible":1,"is_sample":false,"business_id":11314,"days_ago":"7 months ago"},{"id":930392,"author_link":"https:\/\/www.google.com\/maps\/contrib\/103896669283843659582?hl=en","author_title":"Gia Soriano","author_image":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIXIKeB3jrEB9tt9V8yzbEVatz00EKOF8zN2fCLeWWQ2yw2QUVk=s120-c-rp-mo-br100","review_text":"I passed my driving test and couldn\u2019t have done it without Dave! He was incredibly patient and always adapted his teaching to the ways I learn best. Dave helped me face my driving fears and guided me through overcoming them with confidence. I couldn\u2019t recommend him enough, not only a great instructor, but also a genuinely kind person to be in the car with. Thank you for everything Dave!","review_link":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5MFRrcHlPV1pSWkdORVEyaHFiekJvY1ROUGEzYxAB!2m1!1s0x0:0x8ecf3e470e06f4e2!3m1!1s2@1:CAIQACodChtycF9oOk90TkpyOWZRZGNEQ2hqbzBocTNPa3c%7C0ctYtboErmV%7C?hl=en","review_rating":5,"review_timestamp":"2025-10-08T10:35:19.000000Z","review_updated_timestamp":null,"name":null,"review_id":"Ci9DQUlRQUNvZENodHljRjlvT2s5MFRrcHlPV1pSWkdORVEyaHFiekJvY1ROUGEzYxAB","reply":null,"reply_updated":null,"needs_reply_updated":false,"location_id":null,"created_at":"2025-10-09T00:36:34.000000Z","updated_at":"2025-10-09T00:36:34.000000Z","visible":1,"is_sample":false,"business_id":11314,"days_ago":"7 months ago"},{"id":929863,"author_link":"https:\/\/www.google.com\/maps\/contrib\/106677309006846713126?hl=en","author_title":"Maisie Gear","author_image":"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUTy6uXZ5VEPwXjjE6smSCiUgYKyijG2LbO5Zh7hBX_Krs-buw=s120-c-rp-mo-br100","review_text":"I passed first time today with Steve and I would greatly recommend him as an instructor. He is very calm and patient and will tailor the lessons to your needs","review_link":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKclEySXhPSFZOZVc1dVUxaHpOSE14V0Y5cE5uYxAB!2m1!1s0x0:0x8ecf3e470e06f4e2!3m1!1s2@1:CAIQACodChtycF9oOlJrQ2IxOHVNeW5uU1hzNHMxWF9pNnc%7C0ctGqymsjZj%7C?hl=en","review_rating":5,"review_timestamp":"2025-10-07T14:03:42.000000Z","review_updated_timestamp":null,"name":null,"review_id":"Ci9DQUlRQUNvZENodHljRjlvT2xKclEySXhPSFZOZVc1dVUxaHpOSE14V0Y5cE5uYxAB","reply":null,"reply_updated":null,"needs_reply_updated":false,"location_id":null,"created_at":"2025-10-08T00:36:58.000000Z","updated_at":"2025-10-08T00:36:58.000000Z","visible":1,"is_sample":false,"business_id":11314,"days_ago":"7 months ago"},{"id":925591,"author_link":"https:\/\/www.google.com\/maps\/contrib\/113025240798710367244?hl=en","author_title":"Emelia Hayward","author_image":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKk97qTieQKTDz-eofe1ak56btcSAI8tBZXLK8kOOMMQ6_bGg=s120-c-rp-mo-br100","review_text":"I started learning to drive with Steve and would highly recommend him. Although I've now moved out of the area and had to stop my lessons, Steve turned me from a nervous wreck into a much calmer driver. He was patient and always explained everything well!","review_link":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKT2RWVnBPRXh1ZEhkVkxXbEdZVkZKY0dFd2FGRRAB!2m1!1s0x0:0x8ecf3e470e06f4e2!3m1!1s2@1:CAIQACodChtycF9oOlJOdVVpOExudHdVLWlGYVFJcGEwaFE%7C%7C?hl=en","review_rating":5,"review_timestamp":"2025-09-26T16:14:37.000000Z","review_updated_timestamp":null,"name":null,"review_id":"Ci9DQUlRQUNvZENodHljRjlvT2xKT2RWVnBPRXh1ZEhkVkxXbEdZVkZKY0dFd2FGRRAB","reply":null,"reply_updated":null,"needs_reply_updated":false,"location_id":null,"created_at":"2025-09-27T00:37:05.000000Z","updated_at":"2025-09-27T00:37:05.000000Z","visible":1,"is_sample":false,"business_id":11314,"days_ago":"8 months ago"},{"id":925592,"author_link":"https:\/\/www.google.com\/maps\/contrib\/111245778612948604110?hl=en","author_title":"Sam","author_image":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIgIGQoC7cQAbA--i4F0LyRUuYqr1AHEHUCW3l19z-_ccC-1Q=s120-c-rp-mo-br100","review_text":"Just passed my driving test first time with Steve, I couldn\u2019t have wished for a better instructor he was always patient, friendly, on time and a joy to be around. He once did a free lesson to help me out on a point I was struggling with. I would highly recommend Steve to everyone and one of my mates is going start with him because he\u2019s the best at what he does, thank you Steve!","review_link":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1cFIxSldVME5YUTAxbE5sRm9aME5UTFdaSlRuYxAB!2m1!1s0x0:0x8ecf3e470e06f4e2!3m1!1s2@1:CAIQACodChtycF9oOk5pR1JWU0NXQ01lNlFoZ0NTLWZJTnc%7C%7C?hl=en","review_rating":5,"review_timestamp":"2025-09-26T13:07:23.000000Z","review_updated_timestamp":null,"name":null,"review_id":"Ci9DQUlRQUNvZENodHljRjlvT2s1cFIxSldVME5YUTAxbE5sRm9aME5UTFdaSlRuYxAB","reply":null,"reply_updated":null,"needs_reply_updated":false,"location_id":null,"created_at":"2025-09-27T00:37:05.000000Z","updated_at":"2025-09-27T00:37:05.000000Z","visible":1,"is_sample":false,"business_id":11314,"days_ago":"8 months ago"}],"first_page_url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/c9b543db-6daf-4b1a-99f2-40b32c086230?page=1","from":11,"last_page":15,"last_page_url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/c9b543db-6daf-4b1a-99f2-40b32c086230?page=15","links":[{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/c9b543db-6daf-4b1a-99f2-40b32c086230?page=1","label":"&laquo; Previous","active":false},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/c9b543db-6daf-4b1a-99f2-40b32c086230?page=1","label":"1","active":false},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/c9b543db-6daf-4b1a-99f2-40b32c086230?page=2","label":"2","active":true},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/c9b543db-6daf-4b1a-99f2-40b32c086230?page=3","label":"3","active":false},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/c9b543db-6daf-4b1a-99f2-40b32c086230?page=4","label":"4","active":false},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/c9b543db-6daf-4b1a-99f2-40b32c086230?page=5","label":"5","active":false},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/c9b543db-6daf-4b1a-99f2-40b32c086230?page=6","label":"6","active":false},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/c9b543db-6daf-4b1a-99f2-40b32c086230?page=7","label":"7","active":false},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/c9b543db-6daf-4b1a-99f2-40b32c086230?page=8","label":"8","active":false},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/c9b543db-6daf-4b1a-99f2-40b32c086230?page=9","label":"9","active":false},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/c9b543db-6daf-4b1a-99f2-40b32c086230?page=10","label":"10","active":false},{"url":null,"label":"...","active":false},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/c9b543db-6daf-4b1a-99f2-40b32c086230?page=14","label":"14","active":false},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/c9b543db-6daf-4b1a-99f2-40b32c086230?page=15","label":"15","active":false},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/c9b543db-6daf-4b1a-99f2-40b32c086230?page=3","label":"Next &raquo;","active":false}],"next_page_url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/c9b543db-6daf-4b1a-99f2-40b32c086230?page=3","path":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/c9b543db-6daf-4b1a-99f2-40b32c086230","per_page":10,"prev_page_url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/c9b543db-6daf-4b1a-99f2-40b32c086230?page=1","to":20,"total":149,"review_average":4.9,"total_reviews":151},"business":{"id":11314,"first_name":null,"last_name":null,"email":null,"phone_number":null,"business_name":"OMG! I'm Driving","business_phone":"07753 547132","business_website":"http:\/\/www.omgimdriving.co.uk\/","address":"Clewley Rd, Burton upon Trent","city":"Burton-on-Trent","state":"England","zip":"DE14 3JE","country":"GB","place_id":"ChIJQfmAqMYDekgR4vQGDkc-z44","types":"[\"point_of_interest\",\"establishment\"]","google_maps_url":"https:\/\/maps.google.com\/?cid=10290512148463809762","lat":"52.793063","lng":"-1.666083","active":1,"status":"active","unique_id":"21793","agency_id":459,"archived_at":null,"owner_id":910,"created_at":"2025-02-14T01:56:33.000000Z","updated_at":"2025-06-30T17:08:45.000000Z","origin":"https:\/\/app.zensocial.io\/agency\/widgets","sample_reviews":null,"aux_place_id":null,"user_id":null,"is_reply_engine":false,"is_tap_engine":false,"review_gate_enabled":false,"review_gate_settings":{"body_title":"How was your recent experience?","body_text":"Thanks for choosing OMG! Would you please take a moment to rate your experience? Your feedback is highly appreciated, and your response will help us serve our students even better in the future.","good_label":"Good experience","bad_label":"Bad experience","sites_enabled":true},"settings":{"report_time":"13:00","report_days":[{"day":"Monday","sending":true},{"day":"Tuesday","sending":true},{"day":"Wednesday","sending":true},{"day":"Thursday","sending":true},{"day":"Friday","sending":true},{"day":"Saturday","sending":true},{"day":"Sunday","sending":true}]},"location_id":null,"is_social_review":false,"is_text_requester":false,"review_sites":null,"review_request_series":{"active":true,"blocks":[{"icon":"uil uil-envelope","name":"Send SMS","level":"1","action":"Notification","options":{"type":"EmailAndSms","email":null,"phone":null,"method":"Sms","source":"Redemption","content":"Hi [first_name], thanks for using [business_name]. [employee_name] enjoyed working with you. If you felt the same would you take few seconds and leave us a review - [review_link]","prequalify":false},"isNewBlock":false,"description":"Send an sms"},{"icon":"uil uil-envelope","name":"Send Email","level":"1","action":"SendEmail","options":{"name":"[business_name]","images":[],"method":"Sms","message":"<p>Hi [first_name],<br \/><br \/><span id=\"docs-internal-guid-b06db2e6-7fff-cd45-536f-04b0e610f395\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;\">[employee_name] said you were great to work with. Thanks for being an incredible customer. If you felt the same, would you mind leave them a review? Click the link below.<br \/><br \/><a href=\"[review_link]\">Review Us<\/a><br \/><br \/><\/span><\/span>Sincerely,<br \/>[business_name]<\/p>","subject":"Thank you for choosing [business_name], can I ask you a favor?","integration_user":null},"isNewBlock":false,"description":"Send an email"},{"icon":"uil uil-clock","name":"Wait 1 Day","level":"1","action":"Wait","options":{"key":"wait_for","period":"day(s)","timeout":true,"duration":1,"reply_to":[],"action_type":1},"segments":{"data":[{"logic":"And","conditions":[{"operator":{"label":"Is","value":"Is"},"timezone":{"sort":-700,"label":"America\/Los_Angeles (UTC-07:00)","value":"America\/Los_Angeles"},"condition":{"label":"Current Time","value":"CurrentTime"},"statement":{"label":"0 ( 12AM )","value":0}}]}],"logic":"And"},"isNewBlock":false,"description":"Wait for a certain period of time, or until conditions are matched."},{"icon":"uil uil-clock","name":"Wait one day send at 9am","level":"1","action":"Wait","options":{"key":"wait_for","period":"day(s)","timeout":true,"duration":1,"reply_to":[],"action_type":2},"segments":{"data":[{"logic":"And","conditions":[{"operator":{"label":"Is","value":"Is"},"timezone":{"sort":-700,"label":"America\/Los_Angeles (UTC-07:00)","value":"America\/Los_Angeles"},"condition":{"label":"Current Time","value":"CurrentTime"},"statement":{"label":"11 ( 11AM )","value":11}}]}],"logic":"And"},"isNewBlock":false,"description":"Wait for a certain period of time, or until conditions are matched."},{"icon":"uil uil-envelope","name":"Send SMS","level":"1","action":"Notification","options":{"type":"EmailAndSms","email":null,"phone":null,"method":"Sms","source":"Redemption","content":"Hi [first_name]! Leave our tech a tip by writing a 5-star reviews. His name is [employee_name]. Mention his name in a 5-Star review and we will tip him $5 for you! Cheers! Click Here [review_link]","prequalify":false},"isNewBlock":false,"description":"Send an sms"},{"icon":"uil uil-clock","name":"Wait 10 Minutes","level":"1","action":"Wait","options":{"key":"wait_for","period":"minutes","timeout":true,"duration":30,"reply_to":[],"action_type":1},"segments":{"data":[{"logic":"And","conditions":[{"operator":{"label":"Is","value":"Is"},"timezone":{"sort":-700,"label":"America\/Los_Angeles (UTC-07:00)","value":"America\/Los_Angeles"},"condition":{"label":"Current Time","value":"CurrentTime"},"statement":{"label":"0 ( 12AM )","value":0}}]}],"logic":"And"},"isNewBlock":false,"description":"Wait for a certain period of time, or until conditions are matched."},{"icon":"uil uil-envelope","name":"Send Email","level":"1","action":"SendEmail","options":{"name":"[business_name]","images":[],"method":"Sms","message":"<p>Hello [first_name],<\/p>\n<p>Thanks for being such a good.<\/p>\n<p>Leave our tech a tip by writing a 5-star reviews. His name is [employee_name]. Mention his name in a 5-Star review and we will tip him $5 for you! Cheers! Click the link below.<\/p>\n<p><a href=\"[review_link]\">Review Us<\/a><\/p>\n<p>Thanks<\/p>\n<p>[business_name]<\/p>","subject":"[first_name] can I ask you a Favor?","integration_user":null},"isNewBlock":false,"description":"Send an email"}]},"twilio_settings":{"prequalify_initial_msg":"Please rate us by replying with a number from 1 to 5.","prequalify_accept_msg":"Thank you so much. Would you mind leaving us a review here - [review_link]","prequalify_fail_msg":"Thank you for taking the time to let us know, we will be in touch. You can check out our Google Business Profile Here - [google_business_profile_link]"},"is_social_fusion":false,"is_insta_stream":0,"is_zensocial":0,"email_settings":{"new_review_emails":null,"new_social_post_emails":null,"new_review_replied_emails":null},"limits":null,"review_prompt":"Act as a warm, professional, and emotionally intelligent customer service rep for a local business. Your goal is to write a natural, non-repetitive, human-sounding reply to a Google review.\n\nTone Guidelines Based on Star Rating:\n \u2013 5 stars: Warm, joyful, and specific. Vary expressions of gratitude and mention something unique if possible.\n \u2013 4 stars: Appreciative and open. Acknowledge the positive while inviting feedback.\n \u2013 3 stars or less: Empathetic and sincere. Address concerns if mentioned, avoid defensiveness, and offer help or next steps.\n\nImportant Notes:\n Avoid repeating the same phrases, such as \u201cThank you for your review\u201d, \"We\u2019re thrilled to hear\u201d, or \u201cWe appreciate your feedback,\u201d every time.\n \u2013 Use natural, conversational language like a real person would.\n \u2013 If the review includes specific details, respond to those details to make it feel personal.\n\nLimit to 70\u2013130 words.\n Write the response like a real human from the business wrote it.","zensocial_business":false,"api_key":"6PPRM671r2bTKqP8ftkFPLeZKLhiVi5i","formatted_phone":null},"location":null,"business_rating":{"id":2413,"total_reviews":151,"avg_review":4.9,"business_id":11314,"deleted_at":null,"created_at":"2025-02-14T01:56:33.000000Z","updated_at":"2026-06-05T00:20:38.000000Z","best_review":0,"worst_review":0,"laravel_through_key":11314}}