{"id":2735,"include_title":true,"title":"What Our Customers Have To Say!","caption":null,"full_width":true,"defined_width":1280,"layout_slider":{"columns":3,"autorotation":true,"enable_arrows":true,"autorotate_delay":5},"layout_grid":{"rows":2,"columns":3},"layout_list":{"total_to_show":10},"layout_masonry":{"columns":3,"total_to_show":10},"layout_floating_rotator":{"delay":5,"position":"left"},"review_style":{"show_date":true,"show_rating":true,"show_source":true,"show_author_name":true,"show_author_picture":true,"show_read_more_button":"true"},"appearance_review":{"gap":20,"font_size":14,"text_color":"#404040","title_color":"#404040","rating_color":"#FDCD07","border_radius":10,"background_color":"#F2F2F2","write_review_text_color":"#ffffff","write_review_background_color":"#4085f2"},"appearance_floating":null,"settings":{"font":{"href":null,"font_family":null,"backend_name":"system","frontend_label":"Apply From Website"},"min_rating":4,"gate_review":true,"color_scheme":"light","enable_schema":true,"enable_external_links":false,"show_only_text_reviews":true,"open_links_in_new_window":true},"uuid":"4b1e1368-b5be-44d7-8121-65da6f3d5675","business_id":12745,"created_at":"2025-10-11T05:10:37.000000Z","updated_at":"2026-05-27T17:02:12.000000Z","deleted_at":null,"show_review_header":true,"show_write_review":true,"layout_style":"list","gate_body_title":"How Was Your Experience?","gate_body_text":"Thanks for choosing us! Would you please take a moment to rate your experience? You feedback is highly appreciated, and your response will help us serve you even better in the future.","gate_good_label":"I had a good experience","gate_bad_label":"I had a bad experience","location_id":null,"agency_id":null,"old_widget_id":null,"created_from_business":false,"schema":{"@context":"https:\/\/schema.org","@type":"AggregateRating","ratingValue":5,"reviewCount":84,"bestRating":5,"worstRating":4,"itemReviewed":{"@type":"Organization","name":"Trackable Results","url":"https:\/\/trackableresults.com\/","telephone":"(630) 286-9276","address":{"@type":"PostalAddress","streetAddress":"627 N York St Suite X","addressRegion":"IL","postalCode":"60126","addressCountry":"US"}}},"type":"list","widget_style":"list","reviews":{"current_page":2,"data":[{"id":949449,"author_link":"https:\/\/www.google.com\/maps\/contrib\/115228680017081343417?hl=en","author_title":"Len Rodriguez","author_image":"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjV5FxKcYdj2ezZV_RHL26zU8S1dksSJ8SY6l0IrdqI8ojnQPm2d=s120-c-rp-mo-br100","review_text":"My company was looking for some guidance on establishing our online presence with a website design that would give us increased exposure in the Midwest market.\nBrian and his team, were open and responsive to our goals and vision.\nThe consult and website designs offered were progressive helped me get more traffic with their SEO services-we are super satisfied and highly recommended Brian and Trackable Results!","review_link":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT200dGJIcFBXa2xLTFV4eVJuUk5ORUpRY3pjd1MxRRAB!2m1!1s0x0:0x5c1aec4c4c32519f!3m1!1s2@1:CAIQACodChtycF9oOm4tbHpPWklKLUxyRnRNNEJQczcwS1E%7C0d7sKvIRRKg%7C?hl=en","review_rating":5,"review_timestamp":"2025-11-23T22:06:51.000000Z","review_updated_timestamp":null,"name":null,"review_id":"Ci9DQUlRQUNvZENodHljRjlvT200dGJIcFBXa2xLTFV4eVJuUk5ORUpRY3pjd1MxRRAB","reply":null,"reply_updated":null,"needs_reply_updated":false,"location_id":null,"created_at":"2025-11-24T00:41:50.000000Z","updated_at":"2025-11-24T00:41:50.000000Z","visible":1,"is_sample":false,"business_id":12745,"days_ago":"6 months ago"},{"id":947867,"author_link":"https:\/\/www.google.com\/maps\/contrib\/110239416927751147761?hl=en","author_title":"Aidan","author_image":"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUlH3n8lgr7DLBNiztrJN02Drj6pBgeyUEP2gsr14Mf3DIrmyc=s120-c-rp-mo-br100","review_text":"Brian is a dedicated professional who consistently delivers exceptional results. His ability to educate and explain the reasoning behind his strategies makes him an invaluable asset. I highly recommend him for your next project!","review_link":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWU05VMXhhRlIyY2pWcmNtdFFXalYwTmt0MVNrRRAB!2m1!1s0x0:0x5c1aec4c4c32519f!3m1!1s2@1:CAIQACodChtycF9oOjVSNU1xaFR2cjVrcmtQWjV0Nkt1SkE%7C0d6k16FI68k%7C?hl=en","review_rating":5,"review_timestamp":"2025-11-20T11:50:31.000000Z","review_updated_timestamp":null,"name":null,"review_id":"Ci9DQUlRQUNvZENodHljRjlvT2pWU05VMXhhRlIyY2pWcmNtdFFXalYwTmt0MVNrRRAB","reply":null,"reply_updated":null,"needs_reply_updated":false,"location_id":null,"created_at":"2025-11-21T00:41:22.000000Z","updated_at":"2025-11-21T00:41:22.000000Z","visible":1,"is_sample":false,"business_id":12745,"days_ago":"6 months ago"},{"id":947868,"author_link":"https:\/\/www.google.com\/maps\/contrib\/114380462731660484512?hl=en","author_title":"Grant Turman","author_image":"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWLMJhUg0uM6j99sg4GHUYTUjmRLGGrfnVDk3bZ4P9jOQ2470E=s120-c-rp-mo-br100","review_text":"This company has been a game changer for us we can\u2019t tell you how grateful we are for Brian at Trackable Results!","review_link":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGdFpFdG9Na3RXTkhSSVNFdG5SMmRCYW13dFRXYxAB!2m1!1s0x0:0x5c1aec4c4c32519f!3m1!1s2@1:CAIQACodChtycF9oOlFtZEtoMktWNHRISEtnR2dBamwtTWc%7C0d6fTpqB14E%7C?hl=en","review_rating":5,"review_timestamp":"2025-11-20T06:39:49.000000Z","review_updated_timestamp":null,"name":null,"review_id":"Ci9DQUlRQUNvZENodHljRjlvT2xGdFpFdG9Na3RXTkhSSVNFdG5SMmRCYW13dFRXYxAB","reply":null,"reply_updated":null,"needs_reply_updated":false,"location_id":null,"created_at":"2025-11-21T00:41:22.000000Z","updated_at":"2025-11-21T00:41:22.000000Z","visible":1,"is_sample":false,"business_id":12745,"days_ago":"6 months ago"},{"id":947869,"author_link":"https:\/\/www.google.com\/maps\/contrib\/107939581255447834762?hl=en","author_title":"Lynda Defrezek","author_image":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocI4FzQbg4bp4OKhBkmv3D85derKEt4OS4pGFD2mfFuWiYwVrg=s120-c-rp-mo-br100","review_text":"Brian at Trackable results is amazing he guided me through the whole process!","review_link":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKaE1tWTFWalI2Y0V4NmNVVnBRVEYzUldRd09XYxAB!2m1!1s0x0:0x5c1aec4c4c32519f!3m1!1s2@1:CAIQACodChtycF9oOkJhMmY1VjR6cEx6cUVpQTF3RWQwOWc%7C0d6fPBV522U%7C?hl=en","review_rating":5,"review_timestamp":"2025-11-20T06:34:52.000000Z","review_updated_timestamp":null,"name":null,"review_id":"Ci9DQUlRQUNvZENodHljRjlvT2tKaE1tWTFWalI2Y0V4NmNVVnBRVEYzUldRd09XYxAB","reply":null,"reply_updated":null,"needs_reply_updated":false,"location_id":null,"created_at":"2025-11-21T00:41:22.000000Z","updated_at":"2025-11-21T00:41:22.000000Z","visible":1,"is_sample":false,"business_id":12745,"days_ago":"6 months ago"},{"id":947870,"author_link":"https:\/\/www.google.com\/maps\/contrib\/114027243642626215860?hl=en","author_title":"Zay Robinson","author_image":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJGKiyAc6w9dzMyZ32_-MWrYBh14SfSoOR_PJLQTxymKnTwQg=s120-c-rp-mo-ba2-br100","review_text":"I was amazed at how fast they were able to complete my website and how nice it looks","review_link":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xeFJHcHBaR1JvZUV0dlYwaFdSVlZ5ZVcwNFdGRRAB!2m1!1s0x0:0x5c1aec4c4c32519f!3m1!1s2@1:CAIQACodChtycF9oOm1xRGppZGRoeEtvV0hWRVVyeW04WFE%7C0d6fM40D95E%7C?hl=en","review_rating":5,"review_timestamp":"2025-11-20T06:31:33.000000Z","review_updated_timestamp":null,"name":null,"review_id":"Ci9DQUlRQUNvZENodHljRjlvT20xeFJHcHBaR1JvZUV0dlYwaFdSVlZ5ZVcwNFdGRRAB","reply":null,"reply_updated":null,"needs_reply_updated":false,"location_id":null,"created_at":"2025-11-21T00:41:22.000000Z","updated_at":"2025-11-21T00:41:22.000000Z","visible":1,"is_sample":false,"business_id":12745,"days_ago":"6 months ago"},{"id":947872,"author_link":"https:\/\/www.google.com\/maps\/contrib\/107654537177134280139?hl=en","author_title":"Gio Hernandez","author_image":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocI2OkiE1SgfDyxqblpEkPTPUDXiLeEmOhNetlDAGu56NKyC1g=s120-c-rp-mo-br100","review_text":"I reached out to Trackable Results to create a website for my business, and Brian turned my ideas into a fantastic site. I highly recommend Brian and his team!","review_link":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKNU5IaEZiRW8wWld0NVMySnRjVzVYTWpsYU1GRRAB!2m1!1s0x0:0x5c1aec4c4c32519f!3m1!1s2@1:CAIQACodChtycF9oOlJ5NHhFbEo0ZWt5S2JtcW5XMjlaMFE%7C0d6fIV08AFo%7C?hl=en","review_rating":5,"review_timestamp":"2025-11-20T06:27:44.000000Z","review_updated_timestamp":null,"name":null,"review_id":"Ci9DQUlRQUNvZENodHljRjlvT2xKNU5IaEZiRW8wWld0NVMySnRjVzVYTWpsYU1GRRAB","reply":null,"reply_updated":null,"needs_reply_updated":false,"location_id":null,"created_at":"2025-11-21T00:41:22.000000Z","updated_at":"2025-11-21T00:41:22.000000Z","visible":1,"is_sample":false,"business_id":12745,"days_ago":"6 months ago"},{"id":947873,"author_link":"https:\/\/www.google.com\/maps\/contrib\/105372943035022517023?hl=en","author_title":"Vince","author_image":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLVUlg9IS_gZeVOhE5ht61CJySQI_8wFQVTO6PatuPjHly_RQ=s120-c-rp-mo-br100","review_text":"Trackable Results excels in providing transparent and insightful reporting. Clients appreciate their ability to clearly communicate complex data and provide actionable recommendations. Their focus on continuous improvement and optimization ensures that businesses stay ahead of the curve and maximize their marketing impact.","review_link":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xSlpTMURhV0ZTVEhWalRsbERUMUV4Umt0VE5VRRAB!2m1!1s0x0:0x5c1aec4c4c32519f!3m1!1s2@1:CAIQACodChtycF9oOm1JZS1DaWFSTHVjTllDT1ExRktTNUE%7C0d6fGFpYxcK%7C?hl=en","review_rating":5,"review_timestamp":"2025-11-20T06:25:20.000000Z","review_updated_timestamp":null,"name":null,"review_id":"Ci9DQUlRQUNvZENodHljRjlvT20xSlpTMURhV0ZTVEhWalRsbERUMUV4Umt0VE5VRRAB","reply":null,"reply_updated":null,"needs_reply_updated":false,"location_id":null,"created_at":"2025-11-21T00:41:22.000000Z","updated_at":"2025-11-21T00:41:22.000000Z","visible":1,"is_sample":false,"business_id":12745,"days_ago":"6 months ago"},{"id":947874,"author_link":"https:\/\/www.google.com\/maps\/contrib\/100744316325605200404?hl=en","author_title":"Steve Huffen","author_image":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJLc9NtnNWgEFhTmsv3lst2yDmzid4kfL1nrKyHz5YlgVT_ug=s120-c-rp-mo-br100","review_text":"Trackable Results stands out for its personalized service and attention to detail. They take the time to understand each client's unique needs and develop customized solutions. Their commitment to client satisfaction and proven track record make them a reliable partner for businesses looking to enhance their marketing performance.","review_link":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoWlozVmxWbmxqTFZWVmNXVXdaR0p6VEd4bE4yYxAB!2m1!1s0x0:0x5c1aec4c4c32519f!3m1!1s2@1:CAIQACodChtycF9oOlhZZ3VlVnljLVVVcWUwZGJzTGxlN2c%7C0d6fA-IQDJe%7C?hl=en","review_rating":5,"review_timestamp":"2025-11-20T06:18:40.000000Z","review_updated_timestamp":null,"name":null,"review_id":"Ci9DQUlRQUNvZENodHljRjlvT2xoWlozVmxWbmxqTFZWVmNXVXdaR0p6VEd4bE4yYxAB","reply":null,"reply_updated":null,"needs_reply_updated":false,"location_id":null,"created_at":"2025-11-21T00:41:22.000000Z","updated_at":"2025-11-21T00:41:22.000000Z","visible":1,"is_sample":false,"business_id":12745,"days_ago":"6 months ago"},{"id":947875,"author_link":"https:\/\/www.google.com\/maps\/contrib\/103233331634942301504?hl=en","author_title":"Wayne Huffen","author_image":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJ6xwh2PbKMKF2lEdk3NF5op0NI0y5-_RJjcpUXnbXZdasBiw=s120-c-rp-mo-br100","review_text":"Trackable Results in Elmhurst, IL, is known for its data-driven approach to marketing. They focus on delivering measurable outcomes, ensuring clients see a clear return on investment. Their expertise in analytics and targeted strategies helps businesses optimize their marketing efforts and achieve tangible growth.","review_link":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tndFFuSkhiSEJRWTFOaWJtaGlTM2RHTWtscWVrRRAB!2m1!1s0x0:0x5c1aec4c4c32519f!3m1!1s2@1:CAIQACodChtycF9oOkgtQnJHbHBQY1NibmhiS3dGMklqekE%7C0d6f99K54SJ%7C?hl=en","review_rating":5,"review_timestamp":"2025-11-20T06:17:46.000000Z","review_updated_timestamp":null,"name":null,"review_id":"Ci9DQUlRQUNvZENodHljRjlvT2tndFFuSkhiSEJRWTFOaWJtaGlTM2RHTWtscWVrRRAB","reply":null,"reply_updated":null,"needs_reply_updated":false,"location_id":null,"created_at":"2025-11-21T00:41:22.000000Z","updated_at":"2025-11-21T00:41:22.000000Z","visible":1,"is_sample":false,"business_id":12745,"days_ago":"6 months ago"},{"id":947878,"author_link":"https:\/\/www.google.com\/maps\/contrib\/118089319621909725486?hl=en","author_title":"Janis","author_image":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocILNhdYOO5Puupo3pcXlOdKK9jcpBIVsEd4CyJnYG661maJXg=s120-c-rp-mo-br100","review_text":"Brian is an exceptional web designer whose optimization and ranking expertise is unmatched. His innovative ideas and honest approach helped us surpass our goals ahead of schedule. I highly recommend hiring him.","review_link":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sV1pURk9TakJLZEVaNE9WUmpSbFEyVFhKVGNIYxAB!2m1!1s0x0:0x5c1aec4c4c32519f!3m1!1s2@1:CAIQACodChtycF9oOmlWZTFOSjBKdEZ4OVRjRlQ2TXJTcHc%7C0d6f0sq5NRK%7C?hl=en","review_rating":5,"review_timestamp":"2025-11-20T06:08:56.000000Z","review_updated_timestamp":null,"name":null,"review_id":"Ci9DQUlRQUNvZENodHljRjlvT21sV1pURk9TakJLZEVaNE9WUmpSbFEyVFhKVGNIYxAB","reply":null,"reply_updated":null,"needs_reply_updated":false,"location_id":null,"created_at":"2025-11-21T00:41:22.000000Z","updated_at":"2025-11-21T00:41:22.000000Z","visible":1,"is_sample":false,"business_id":12745,"days_ago":"6 months ago"}],"first_page_url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/4b1e1368-b5be-44d7-8121-65da6f3d5675?page=1","from":11,"last_page":8,"last_page_url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/4b1e1368-b5be-44d7-8121-65da6f3d5675?page=8","links":[{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/4b1e1368-b5be-44d7-8121-65da6f3d5675?page=1","label":"&laquo; Previous","active":false},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/4b1e1368-b5be-44d7-8121-65da6f3d5675?page=1","label":"1","active":false},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/4b1e1368-b5be-44d7-8121-65da6f3d5675?page=2","label":"2","active":true},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/4b1e1368-b5be-44d7-8121-65da6f3d5675?page=3","label":"3","active":false},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/4b1e1368-b5be-44d7-8121-65da6f3d5675?page=4","label":"4","active":false},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/4b1e1368-b5be-44d7-8121-65da6f3d5675?page=5","label":"5","active":false},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/4b1e1368-b5be-44d7-8121-65da6f3d5675?page=6","label":"6","active":false},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/4b1e1368-b5be-44d7-8121-65da6f3d5675?page=7","label":"7","active":false},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/4b1e1368-b5be-44d7-8121-65da6f3d5675?page=8","label":"8","active":false},{"url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/4b1e1368-b5be-44d7-8121-65da6f3d5675?page=3","label":"Next &raquo;","active":false}],"next_page_url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/4b1e1368-b5be-44d7-8121-65da6f3d5675?page=3","path":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/4b1e1368-b5be-44d7-8121-65da6f3d5675","per_page":10,"prev_page_url":"https:\/\/api.replyengine.io\/api\/v1\/get-widget\/4b1e1368-b5be-44d7-8121-65da6f3d5675?page=1","to":20,"total":78,"review_average":5,"total_reviews":84},"business":{"id":12745,"first_name":null,"last_name":null,"email":null,"phone_number":null,"business_name":"Trackable Results","business_phone":"(630) 286-9276","business_website":"https:\/\/trackableresults.com\/","address":"627 N York St Suite X","city":"Elmhurst","state":"IL","zip":"60126","country":"US","place_id":"ChIJIcv5OVyzD4gRn1EyTEzsGlw","types":["establishment","point_of_interest"],"google_maps_url":"https:\/\/maps.google.com\/?cid=6636876813323882911","lat":"41.9179344","lng":"-87.9393206","active":1,"status":"active","unique_id":"22834","agency_id":286,"archived_at":null,"owner_id":479,"created_at":"2025-10-11T05:10:29.000000Z","updated_at":"2026-05-27T17:02:25.000000Z","origin":"https:\/\/app.replyengine.io\/agency\/widgets\/sf-widget","sample_reviews":null,"aux_place_id":null,"user_id":null,"is_reply_engine":false,"is_tap_engine":false,"review_gate_enabled":false,"review_gate_settings":{"body_title":"[first_name] How was your recent experience?","body_text":"Thanks for choosing us! Would you please take a moment to rate your experience? Your feedback is highly appreciated, and your response will help us serve you even better in the future.","good_label":"I had a good experience","bad_label":"I had a bad experience","sites_enabled":true},"settings":{"report_time":"13:00","report_days":[{"day":"Monday","sending":true},{"day":"Tuesday","sending":true},{"day":"Wednesday","sending":true},{"day":"Thursday","sending":true},{"day":"Friday","sending":true},{"day":"Saturday","sending":true},{"day":"Sunday","sending":true}]},"location_id":null,"is_social_review":false,"is_text_requester":false,"review_sites":null,"review_request_series":{"active":true,"blocks":[{"icon":"uil uil-envelope","name":"Send SMS","level":"1","action":"Notification","options":{"type":"EmailAndSms","email":null,"phone":null,"method":"Sms","source":"Redemption","content":"Hi [first_name], thanks for using [business_name]. [employee_name] enjoyed working with you. If you felt the same would you take few seconds and leave us a review - [review_link]","prequalify":false},"isNewBlock":false,"description":"Send an sms"},{"icon":"uil uil-envelope","name":"Send Email","level":"1","action":"SendEmail","options":{"name":"[business_name]","images":[],"method":"Sms","message":"<p>Hi [first_name],<br \/><br \/><span id=\"docs-internal-guid-b06db2e6-7fff-cd45-536f-04b0e610f395\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;\">[employee_name] said you were great to work with. Thanks for being an incredible customer. If you felt the same, would you mind leave them a review? Click the link below.<br \/><br \/><a href=\"[review_link]\">Review Us<\/a><br \/><br \/><\/span><\/span>Sincerely,<br \/>[business_name]<\/p>","subject":"Thank you for choosing [business_name], can I ask you a favor?","integration_user":null},"isNewBlock":false,"description":"Send an email"},{"icon":"uil uil-clock","name":"Wait 1 Day","level":"1","action":"Wait","options":{"key":"wait_for","period":"day(s)","timeout":true,"duration":1,"reply_to":[],"action_type":1},"segments":{"data":[{"logic":"And","conditions":[{"operator":{"label":"Is","value":"Is"},"timezone":{"sort":-700,"label":"America\/Los_Angeles (UTC-07:00)","value":"America\/Los_Angeles"},"condition":{"label":"Current Time","value":"CurrentTime"},"statement":{"label":"0 ( 12AM )","value":0}}]}],"logic":"And"},"isNewBlock":false,"description":"Wait for a certain period of time, or until conditions are matched."},{"icon":"uil uil-clock","name":"Wait one day send at 9am","level":"1","action":"Wait","options":{"key":"wait_for","period":"day(s)","timeout":true,"duration":1,"reply_to":[],"action_type":2},"segments":{"data":[{"logic":"And","conditions":[{"operator":{"label":"Is","value":"Is"},"timezone":{"sort":-700,"label":"America\/Los_Angeles (UTC-07:00)","value":"America\/Los_Angeles"},"condition":{"label":"Current Time","value":"CurrentTime"},"statement":{"label":"11 ( 11AM )","value":11}}]}],"logic":"And"},"isNewBlock":false,"description":"Wait for a certain period of time, or until conditions are matched."},{"icon":"uil uil-envelope","name":"Send SMS","level":"1","action":"Notification","options":{"type":"EmailAndSms","email":null,"phone":null,"method":"Sms","source":"Redemption","content":"Hi [first_name]! Leave our tech a tip by writing a 5-star reviews. His name is [employee_name]. Mention his name in a 5-Star review and we will tip him $5 for you! Cheers! Click Here [review_link]","prequalify":false},"isNewBlock":false,"description":"Send an sms"},{"icon":"uil uil-clock","name":"Wait 10 Minutes","level":"1","action":"Wait","options":{"key":"wait_for","period":"minutes","timeout":true,"duration":30,"reply_to":[],"action_type":1},"segments":{"data":[{"logic":"And","conditions":[{"operator":{"label":"Is","value":"Is"},"timezone":{"sort":-700,"label":"America\/Los_Angeles (UTC-07:00)","value":"America\/Los_Angeles"},"condition":{"label":"Current Time","value":"CurrentTime"},"statement":{"label":"0 ( 12AM )","value":0}}]}],"logic":"And"},"isNewBlock":false,"description":"Wait for a certain period of time, or until conditions are matched."},{"icon":"uil uil-envelope","name":"Send Email","level":"1","action":"SendEmail","options":{"name":"[business_name]","images":[],"method":"Sms","message":"<p>Hello [first_name],<\/p>\n<p>Thanks for being such a good.<\/p>\n<p>Leave our tech a tip by writing a 5-star reviews. His name is [employee_name]. Mention his name in a 5-Star review and we will tip him $5 for you! Cheers! Click the link below.<\/p>\n<p><a href=\"[review_link]\">Review Us<\/a><\/p>\n<p>Thanks<\/p>\n<p>[business_name]<\/p>","subject":"[first_name] can I ask you a Favor?","integration_user":null},"isNewBlock":false,"description":"Send an email"}]},"twilio_settings":{"prequalify_initial_msg":"Please rate us by replying with a number from 1 to 5.","prequalify_accept_msg":"Thank you so much. Would you mind leaving us a review here - [review_link]","prequalify_fail_msg":"Thank you for taking the time to let us know, we will be in touch. You can check out our Google Business Profile Here - [google_business_profile_link]"},"is_social_fusion":false,"is_insta_stream":0,"is_zensocial":0,"email_settings":{"new_review_emails":null,"new_social_post_emails":null,"new_review_replied_emails":null},"limits":null,"review_prompt":"Act as a warm, professional, and emotionally intelligent customer service rep for a local business. Your goal is to write a natural, non-repetitive, human-sounding reply to a Google review.\n\nTone Guidelines Based on Star Rating:\n \u2013 5 stars: Warm, joyful, and specific. Vary expressions of gratitude and mention something unique if possible.\n \u2013 4 stars: Appreciative and open. Acknowledge the positive while inviting feedback.\n \u2013 3 stars or less: Empathetic and sincere. Address concerns if mentioned, avoid defensiveness, and offer help or next steps.\n\nImportant Notes:\n Avoid repeating the same phrases, such as \u201cThank you for your review\u201d, \"We\u2019re thrilled to hear\u201d, or \u201cWe appreciate your feedback,\u201d every time.\n \u2013 Use natural, conversational language like a real person would.\n \u2013 If the review includes specific details, respond to those details to make it feel personal.\n\nLimit to 70\u2013130 words.\n Write the response like a real human from the business wrote it.","zensocial_business":false,"api_key":"yCSO7kIwVmRx8UwVPwzjEOI9PedUJxf9","formatted_phone":null},"location":null,"business_rating":{"id":2865,"total_reviews":84,"avg_review":5,"business_id":12745,"deleted_at":null,"created_at":"2025-10-11T05:41:07.000000Z","updated_at":"2026-06-11T00:23:16.000000Z","best_review":0,"worst_review":0,"laravel_through_key":12745}}